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Magento 2 Order Attachment Extension GraphQL API
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Magento 2 Order Attachment

Magento 2 Order Attachment allows customers to upload files such as Images, PDFs, word documents, excel documents and many other attachments while placing the orders.

Key Features:

  • Customers can attach files from the checkout page and My Account
  • Drag and drop facility for multiple file uploads
  • Email notifications on attachment upload
95 % of 100
Magento CE, EE 2.3.x, 2.4.x
From Next Year
In stock


1. Configuration
2. General Settings
3. Email Settings
4. Attachment Validation Error Message
5. Order Attachment in Frontend
6. Order Attachment in an Order in My Account Section
7. Order Attachments Tab in My Account
8. Order Attachment from backend
9. Order Attachment Email to Admin
10. Order Attachment Email to Customer

Sometimes orders need to be provided with additional information, screenshots, logos, designs, mockups, docs, manuals, instructions, invoices, etc. at the time or while order processing. Magento 2 Order Attachment by Meetanshi allows you to attach these types of docs having the necessary information to the order right from the frontend from the order page and from the backend as well(for Admin).

Attaching order data along with orders makes it easy to find them when needed as they are attached to the corresponding orders. The store owner need not manage a separate system for the attached files as all of them resides in the orders only with the help of the Magento Add Attachments extension.

Use Cases of Magento Order Attachment Extension:

Medical Prescriptions
Use to upload medical prescription in Magento 2 to allow uploading the prescription to buy medicines, vaccines, drugs, or any other medical equipments.
Personalized Products
Allow your customers to upload files such as the image or logo files for personalized products like T-shirts, mugs, pens, diaries, and other branded products.
Gun and Rifles
Use as the file upload for products where additional information is required such as an Arms license to purchase guns, rifles, pistols, and other weapons.
Alcoholic Liquors
Allow uploading liquor license to purchase alcoholic liquors like beer, rum, vodka, scotch, brandy, whiskey, and other distilled spirits.
Fitness Certificate for Travel
Allow uploading attachments such as fitness certificate for air travel, medical certificate attachment for the trekking, fit to fly certificate for pregnancy, etc.
VAT/Tax Exemption Certificate
Use the tax or VAT exemption certificate upload to permit claim the VAT relief on medical, scientific, healthcare, disability-related products.
Easy to attach multiple files

Magento 2 order attachment allows attaching any types of documents such as logos, designs, invoices or memos. Great service.

Review by Verline campbell
Highly impressed with the work.

Pleased working with Meetanshi. Useful enough to easily attach and remove multiple file attachments. Satisfied enough and would love working further in future.

Review by L piper
Nice module!

Tried many other extensions, but didn't work well. Finally, got this extension that worked well for order attachment and even helped to improve customer experience.

Review by Carla
Attach order docs and files from the checkout page

M2 order attachment extension makes it easy to manage orders. Good job!

Review by Bhatt Prachi
Best M2 order attachment extension facilitates notifying via email for attachment upload.

No need for separate order management system. Surely recommended and worth purchasing module!

Review by Thomas Delano
Allows customers to add images, PDFs, videos and much more.

Good support and affordable prices!

Review by Michael Smith
Super product

Loved this module! Magento 2 Order attachment keeps everything manageable.

Review by Peterson
Quite helpful extension

Order attachment magento 2 is very helpful as it helps in keeping every information in hand. And i can easily get it whenever it is required.

Review by Harry
Support from the team was excellent

Magento 2 Order attachment extension is a feature-rich extension and the support from the team is excellent.

Review by Jessy
Issues can be resolved quickly

Magento 2 order attachment module by Meetanshi helps in resolving the issues very quickly. Easy installation. Good job!

Review by Riddhi Jain
Can easily attach every types of documents

Order attachment magento 2 can attach every types of documents that can be logos, designs, invoices and much more.

Review by Dhairya shah
Useful extension

Very useful extension and great support.

Jó és hasznos modul. Kiváló terméktámogatás.

Review by Imre
Great Job, Guys!

We used this extension for an international e-commerce shop and I am very happy that we decided that way. Since this extension wasn't perfect for our use case in the first place, the guys made some great adjustments. The communication was perfect and we can use it now as we were intended to.
We had some issues with IE in combination but I am not sure - if everyone would get it. After a small adjustment, we could use it also in IE.

Go on with your great work!!
Best ~ Amelie

Review by Amelie
Good module

I recommend the order attachment module. Support is also good

Review by Minaxi rao
Does the job

Does the job exactly as advertised. Works really well for my use-cases.

Review by Gerard
Awesome features

The module is exactly what I was looking for where I can add or edit the attachments in "My Account" section of the customers!

Review by George
Awesome features

The module is exactly what I was looking for where I can add or edit the attachments in "My Account" section of the customers!

Review by George
notification feature is good

As an admin of the store, I get timely notifications when customers attach order docs and that's very helpful

Review by John
Great product

Exactly what I needed and support was brilliant.

Review by Op
perfect for my requirements

The feature to receive notifications when customers' upload a file has been very useful to me!

Review by L. weitz
Best order attachment extension

I tried many options to serve my purpose but had some or other problem. Finally got one extension right that works well for order attachment that helps enhance customer experience!

Review by Michael moore
Great extension!!

The extension works perfectly with my store and the professional support team is excellent.

Review by Daniel
Nice experience with the team

Compatible magento extension. Creative development.

Review by Keith

I can easily attach multiple files or remove attachments. My customers are happy with the facilities I provide due to this extension. Thank You!

Review by Paul baer
Dedicated support

Due to my complex website structure, I had some issues in installation but was fixed within no time by the Support executive. Thank You.

Review by Ralph baron
Satisfied with the product

Great extension! Definitely will purchase other extensions that we need from you again.

Review by Ann
Nice extension, recommended

Clean code and considerable prices. Recommended to eCommerce shop owners.

Review by Micheal Griffin
Pleasant experience with team

Good support from tech team to solve my issues with the extension

Review by Debra Roberts
Speedy service and implementation.

I had good experience to work with team Meetanshi. Quality products and good service.

Review by Mary Wright
Great!!! Thank you....

Order attachment extension works great and the support is very friendly and helpful! It works perfectly.

Review by Martha
Great extension for our Store!

It deserves 5 stars. Glad to work with Meetanshi. Surely looking forward to future deals.

Review by Ethel Stern
Good support

Thanks for the assistance from the support team. Glad we got it working.

Review by Gary Dole
Helpful extension

Great features to work well with customers and admin. Happy with the product.

Review by Mark
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  • 19 May, 2022


    • Compatible with Magento 2.4.4 and GraphQL.
  • 16 Dec, 2021


    • Minor bug fixes.
  • 13 Aug, 2020


    • Compatible with 2.4 and Minor bug fixes.
  • 13 May, 2020


    • Resolved issue with order status update email.
  • 18 Jan, 2020


    • Minor bug fixes and code improvement
  • 21 Oct, 2019


    • Compatibility with Magento 2.3.3.
  • 16 August, 2019


    • Drag and drop functionality to upload attachments.
  • 1 May, 2019


    • Compatible with Magento 2.3.1.
    • Minor Bug Fixes.
  • 19 Dec, 2019


    • Added a separate "My Order Attachments" tab in My Account section.
    • Minor Bug Fixes.
  • 10 Dec, 2018


    • Added the option to enable comment box on checkout page.
  • 30 Oct, 2018


    • Resolve issue with order attachment from frontend.
  • 27 Sep, 2018


    • Minor bug fixes.
  • 27 Jul, 2018


    • Minor bug fixes.


  1. My customers are getting the error while uploading order attachments, what is the reason for it?
    All the order attachments are saved in the path specified in the extension configuration under “Attachment Directory” option. Make sure the directory for the order attachment has the writing permission. If not, give it and your customers attachments will be uploaded and saved afterwards.

  2. My customers are uploading large sized attachments which is occupying more space in my database, what can I do?
    Restrict the attachment file size to be uploaded by the customers under the “Max. Attachment File Size” option from the extension configuration.

  3. I don’t want to allow uploading attachments to the not logged in customers, is that possible with your order attachment extension?
    From the General Settings under the option “Enable Order Attachment for Customer Groups”, you can select customer groups to which you want to allow uploading attachments. Simply select customer groups other than not logged in to restrict not logged in customers uploading order attachments.

  4. Can my customers upload order attachments after the order is placed?
    Yes, select Yes to the option “Can Customers Add Attachments in Existing Orders” to allow customers uploading order attachments to the existing orders even after the order is placed.

  5. I want to get notified when my customers upload attachment to the existing orders, is there any option in your order upload extension?
    Yes, you can get notified with an Email when your customers upload attachments to the existing orders. Simply set Yes to the option “Notify Admin when Customers Add Attachments in Existing Orders” from the extension configuration.

  6. I’m using checkout one page, can my customers add attachments while placing the orders?
    To allow your customers uploading attachments from the checkout one page, select Yes to the option “Allow Customers to Add Attachment from Checkout One Page” from the extension configuration.

  7. I’m selling personalized products for which I want to allow customer explain their requirements, is there any option to allow customers adding message along with the order upload?
    Yes, you can enable the comment box on the checkout page to allow customer upload the attachment and add message while placing the order. But to enable the comment box on the checkout page, set Yes to “Enable Comment Box on Checkout Page” option from the extension configuration.

  8. Can I upload the attachments to customers’ orders from the backend?
    Yes, all the customers attachments are displayed in “Order Attachments” tab under the order view section in the backend. The admin can manage customers attachments and add new attachment from here.

  9. Can I hide attachments in customer’s my account section?
    Yes, the “Order Attachments” tab in the order view backend comes with an option to hide attachments. Simply enable “Show on Customer Account Order View Page” from it to hide order attachments.

How Meetanshi's Magento 2 Order Attachment Extension Works?

Features of Magento 2 Order Attachment Extension

Restrict File Upload Size

Admin can specify the maximum attachment file size to be uploaded by customers

Customer Group Specific Attachment

Admin can select the customer groups to allow uploading order attachments

Send Email Notifications

Notify the admin immediately after the customers add attachments to the existing orders

Comment Box with Attachments

Admin & customers both are allowed to add comments while uploading order attachments

Multiple Files Attachment

The extension allows attaching multiple files along with a single order

Edit Attachments from Backend

Admin can add, edit and remove attachments from the "Order Attachments" tab in order view section

  • Specify the directory path to save all the uploaded attachments by the customers and the admin from the admin panel.
  • Admin can enter the comma-separated allowed order attachment file types:
    • jpg
    • jpeg
    • png
    • zip
    • rar
    • docx
    • doc
    • pdf
    • bmp
    • gif
    • xls
    • xlsx
  • Option to allow users to delete attachment files once after upload.
  • Magento 2 attachments extension facilitates the customers to receive an Email notification once the admin uploads the attachment to the orders.
  • Attachments can be uploaded from the front-end from the two locations:
    • Check out page
    • My Account Order View page
  • Admin can upload order attachment files from the Order View section in the back end with Magento 2 order file attachment extension.
  • Admin has to specify Email ID in the backend to receive notifications of order attachment for Magento 2.
  • Admin can send attachment files Email:
    • As a separate Email
    • As an order Email along with the attachment
  • Drag and drop files to upload order attachments.
  • Option to send order attachments in notification Emails.
  • An error message is displayed when a customer adds an attachment with the unallowed file type.
  • The Magento 2 Order Attachment module allows customers to see all the attachments and related details in the separate tab named "My Order Attachments" in the My Account section.
  • Customers can see order-specific uploaded files i.e. attachments under the order view in My Account.
  • Admin can also hide attachments to be displayed on customer's My Account section while uploading it from the backend.

Paid vs Free Magento 2 Order Attachment Extension - Which One Should You Choose?

If you are thinking about adding the order attachment functionality to your Magento 2 store, you may require to opt for a Magento 2 file upload extension. Provided that there are plenty of paid and free Magento 2 order attachment extensions available in the market, you may get confused while choosing the perfect one for your store.

Here are some of the solid reasons to go for the paid version of the extension rather than choosing the free one.

Magento 2 Order Attachment Free vs Paid Comparison
Free Version Paid Version
No professional support Comes with professional support
May not be compatible with your store Ensures store compatibility
No regular updates Frequent extension updates
Comes with basic features Fully fledged with extended functionalities

No Professional Support in Free Magento 2 File Upload Extension

Generally, free versions of the extension do not come with professional support. Suppose you are using a free order attachment Magento 2 extension and facing some technical issues with it, you may feel helpless due to absence of any professional support from the vendor. In such cases, you may require to opt for an additional professional support that may cost you more than the paid extension.

Does Not Guarantee Store Compatibility

Free Magento 2 order attachment extensions are generally developed for a specific Magento 2 version, and may not be fully compatible with your store. In worst cases, such incompatibility of the free order attachment extension may affect the overall functionality of the store that may require immediate attention. On the other side of the scenario, going for the paid version ensures that the extension will be fully compatible with your store version.

No Regular Updates in Magento 2 Order Attachment Extension Free Version

Regular updates are necessary for bug fixing and better performance of the extension. Free Magento 2 file upload extensions do not come with regular updates and may become outdated with time. The paid version of Magento 2 order attachment extension comes with regular updates, ensuring flawless operations.

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