Magento 2 AI Chatbot

(12Reviews)

This AI chatbot extension helps customers with finding products, answering queries related to the products, store, and their orders. The extension uses RAG to generate answers using the latest Gemini models.

Key Features:

  • Handle common queries through store context
  • Real-time data retrieval from products
  • Fully customizable chatbot design
Compatible with: Magento CE, EE 2.3.x, 2.4.x

The most matured AI chatbot solution for Magento 2 that uses retrieval augmented generation (RAG) to handle product inquiries, common questions, and guides customers. Think of it as a virtual AI shopping assistant for your store that helps customer find products suited to their needs.

Highlighted Features of Meetanshi's AI Chatbot Extension

AI shopping assistant

The customer can ask the Magento AI chatbot to find a specific products per their needs. For e.g., "Suggest me a facewash for oily skin"

Real-time products data

The RAG framework of the chatbot pulls information from the products in the store to answer customer queries. For e.g. "Is this suitable for oily skin?"

Order tracking

Customers can directly track their orders within the AI chatbot interface using order ID.

Business context

The chatbot offers a dedicated section to add context about store and policies so that AI can give contextual answers.

Hyva-ready

Works out of the box with Hyvä, Luma and custom Magento themes.

AI-powered shopping assistant

AI-powered shopping assistant

Uses the advanced LLMs to offer a human-like virtual assistance to the customers. It helps them:

Suggest products based on their requirements
Compare products and decide between them
Answer delivery and store-related queries
See live demo →
Get order & tracking information

Get order & tracking information

The AI chatbot offers an order-tracking feature that let's customers check the live status of their orders. It fetches the order status from the Magento admin right in the chat widget.

Fully customizable interface

Fully customizable interface

Make the AI chatbot for Magento 2 yours through backend configurations. In the admin configurations, you can set:

Chatbot personality & name
Design fonts & colors
Business context and store policies
See admin demo →
Choose attributes for AI answers

Choose attributes for AI answers

In the admin, you can choose which attributes should the AI chatbot extension use to index products. These attributes will be used by the RAG system to generate vector embeddings and search for products. For example, you can choose to index:

Product title
Product description
SKU
other custom attributes
Add other support channels

Add other support channels

In the chatbot interface, you can add other support options like email, WhatsApp, and custom knowledge-base as an alternative support options.

Get complete conversation history

Get complete conversation history

In the admin, you can read the entire conversations between shoppers and AI on the frontend. This helps you analyze the user interactions and make decisions.

Meetanshi AI Chatbot vs. Other Options

Feature Mirasvit VDC Store
Price$299$149$199
Free installation
Free support12 months12 months12 months
Real-time retrievalNot mentioned
Vector-based searchNot mentioned
Chat context managementNot mentioned
Scalable architecture--
FAISS indexing--

See the AI chatbot in action

Try the full AI experience on our demo store, storefront and admin, before you buy.

Meetanshi mascot

Customer Reviews

Good AI Chatbot, Works well
Extension Ratings
Verified Buyer
Review by
This AI chatbot for Magento 2 works solid. Gemini integration is powerful. No extra vector database needed which saves us money, very efficient solution for stores.
A True Game-Changer for Customer Service!
Extension Ratings
Verified Buyer
Review by
Honestly, I was skeptical about an AI chatbot, but this Magento 2 extension has completely transformed our customer support. The 24/7 automated support handles so many common questions, from shipping inquiries to order tracking, which has freed up my team immensely. It was super easy to set up with the Gemini AI integration. Highly recommend to any store owner looking to boost efficiency!
Very Helpful AI Chatbot!
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Verified Buyer
Review by
Superb extension! This AI chatbot is very helpful for our customers. They ask about product and bot give them good recommendations. Also, it use Gemini model from Google, very powerful. We have many product, it scale easily. Dont need costly external database. Very happy with this purchase!
Excellent Automated Support
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Verified Buyer
Review by
This AI Chatbot is great for our store! It handles customer queries 24/7, which saves my team a lot of time. Setup was quick, and it's much more affordable than other solutions. Highly recommend for any Magento store looking to boost support.
Excellent Automated Support
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Verified Buyer
Review by
This chatbot is a lifesaver. It handles customer queries around the clock, freeing up my team significantly. Setup was incredibly fast and straightforward.
Very good AI chatbot
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Verified Buyer
Review by
Before, customer support was a big problem. This Magento 2 AI chatbot is very good, it helps customers find product, and tracking orders. Also, no need for expensive database, which save cost. It is scalable for our store. Reccomend this extension for any business. Very happy with this.
A Real Game Changer for Support
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Verified Buyer
Review by
I am so glad I found this AI chatbot. Before, our customer service was overwhelmed, specially outside office hours. Now, with the Gemini AI, our customers get answers 24/7, and it's helped them find products faster. Setup was quite straightforward, and it really save my team a lot of time. highly recommend!
A Lifesaver for Customer Support!
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Verified Buyer
Review by
As a small business owner, handling all customer inquiries was a huge drain on my time. This AI Chatbot has been an absolute lifesaver! It handles so many common questions and even order tracking, freeing me up to focus on other aspects of the business. Setup was quick, and it just works seamlessly.
Solid Gemini Integration, Highly Scalable.
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Verified Buyer
Review by
this extension utilizes google gemini well. it's very scalable for large inventories, which is crucial. no conflicts detected either, a clean install.
Efficient & Cost-Effective Solution
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Verified Buyer
Review by
This chatbot is exactly what we needed. Quick to install, highly effective in automating support, and no hidden costs for extra databases. Boosted our efficiency significantly.
Very Helpful Chatbot for my Shop!
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Verified Buyer
Review by
This AI chatbot is very good for customer. It give smart product recommendations and teh customizability is excellent. Our customers dont waste time anymore looking for things and support team is less busy! Really happy with this extension!
Excellent 24/7 Support with Gemini
Extension Ratings
Verified Buyer
Review by
I was skeptical at first, but this Magento 2 AI Chatbot really delivers. The 24/7 automated support handles so many routine queries, which cut down my team's workload drastically. It's clear that it is powered by Google Gemini, the responses feel very natural. Highly recommend to any store owner wanting better support.
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Changelog

  • 19 May, 2026

    1.0.1

    • Compatible with Magento version 2.4.9.
    • UI design improvement.
    • Admin side view chat history.
    • Quick suggestion & Help article added.
    • Admin side python lib install , vector index db setup option provided.

FAQs

 
  • Lifetime license to source code
  • 30 Days money back Guaranteed
  • Free support and updates for 1 year