Extended Support Service

Meetanshi offers a 1-year FREE support service on the purchase of any Magento extensions'subscriptions or renewals. For a further time period, you can avail the professional support service.

Our Commitment:

Meetanshi aims at achieving E-commerce excellence. As a part of our goal, we are always ready to assist our customers if they have any queries regarding the products we offer.

We are committed to providing a seamless and uninterrupted eCommerce solution to our loyal customers and therefore we are providing free support and upgrades along with the purchase or renewal of subscriptions.

Even after you decide to discontinue the subscriptions and if your business requirements demand expert support, you can avail the extended support service, irrespective of whether the free support or our product was used within one year of purchase date or not.

Support Hours:

We offer on-call and live chat support from 9:00 AM to 6:00 PM IST (Indian Standard Time)

You can Contact Us for any queries regarding our Magento extensions that you have purchased or wish to purchase.

The support hours can be affected during holidays or in case of emergency.

Our support team strives to give you the best experience with Meetanshi’s Magento extensions.

Support Documents:

Meetanshi offers thorough User Guides to help you install and configure Magento extensions.

Additionally, as a part of our pre-sale support for Magento extensions, we offer answers to Frequently Asked Questions about our products and demos for frontend and backend that one can go through to understand the application of Magento extensions.

Meetanshi’s help desk is always updated for our customers to solve any queries and doubts regarding Magento extensions.

Our Magento extensions support service also includes Video Tutorials that show how the module can be useful in your online store. 

Our Support System:

You can Submit a Ticket in our support system of which you will get an instant reply. Our support manager will assist you with any issues. Please note that any tickets submitted during weekends or holidays will be processed when the team is back to office on working days as per Indian Standard Time.

If a customer does not reply to any ticket, it will be auto-closed after 3 days.

Our support system is designed to let you focus on innovations and growth. Our support team understands your business, queries, and requirements to assist you and let you free from any pressure to solve a technical problem!