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Magento WhatsApp Notifications
Magento WhatsApp Notifications by Meetanshi helps improve the customer experience by enabling the WhatsApp notifications for customers about their store activities.
Key Features:
- Notify the customers about important store activities like successful order placed or canceled, invoice generation, etc. via WhatsApp.
- WhatsApp notifications for admin about customers' various activities.
- Customized texts for each activity.
Magento CE 1.5.x to 1.9.x, EE 1.11.x to 1.14.x
Details
Details
Launched in 2009, WhatsApp's popularity has reached its pinnacle. The popularity of the mobile messenger app, WhatsApp in leading online markets worldwide is impressive, as per the statistics.
WhatsApp killed SMS is not a news anymore! The popularity of the app is consistent due to the free service, easy to use interface, increasing number of smartphones, ad-free and cheap Internet availability.
Integrating WhatsApp in your eCommerce strategy allows to leverage the benefits of the app's popularity. For Magento stores, WhatsApp can be used to communicate with customers for updating them about their store activities. To make it easy, Meetanshi has developed Magento WhatsApp Notifications extension that enables sending WhatsApp messages to customers.
Magento stores usually notify their customers about successful registration, order statuses, payment related notifications, etc. Such notifications help them to keep the track of their activities in the store. The Magento WhatsApp Notifications extension makes it easy for customers to get these notifications as WhatsApp is usually preferred over SMS or Emails.
The Magento WhatsApp Order Notification extension boosts your efforts in enhancing the customer experience of your store. Whatsapp delivers a more personalized experience over SMS or Emails!
Note: The extension uses 3rd party API to send WhatsApp messages. A store owner is required to register and buy credits for messages in order to let this extension work.
Benefits of choosing Meetanshi's Magento WhatsApp Notifications extension:
- Notify the customers about important store activities like successful order placed or canceled, invoice generation, etc. via WhatsApp.
- WhatsApp notifications for admin about customers' various activities.
- The integration of the extension is easy, all you need is a token, to be entered in the backend configuration, and you are all set to go!
- Customizable WhatsApp text for each notification such as order placement, order invoice, order cancellation, order shipment, credit memo generation, contact inquiry, and website registrations.
- Use system variables like order_id, first_name, etc. to configure WhatsApp notification messages.
- Use default Magento registration and guest checkout form to collect mobile numbers of customers to send WhatsApp notifications.
- Send Whatsapp message for each activity as soon as the mobile number is registered with Magento store
- Earn customers' trust and enhance the customer experience with the instant messaging services by WhatsApp.
Reviews
Customer Reviews (0)
Much helpful module!
Customized texts for each activity is a very good feature!
Updating customers about their orders had never been this easy!
The concept of integrating WhatsApp with Magento is a smart way of improving the customer experience that these guys have come up with. Well done Team!
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Change Log
Details
| Version | Release Notes | Date |
| 1.0.1 | Automatically removes spaces and special characters from the phone number before sending the WhatsApp Notifications.Now you can add predefined variable to include product name in message. | 28 March, 2019 |
FAQs
FAQs
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Do I need to buy any message credits to send WhatsApp Notifications?
No, to avail the facility to send WhatsApp notifications to your customers, you need to register and buy message credits. Please use the 3rd party API for sending the WhatsApp notifications at your own risk, we are not responsible for solving any issues created due to the 3rd party API.
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How does the WhatsApp Notification extension collect my customers’ mobile number to send notifications?
The extension uses default Magento registration form and guest checkout form to collect mobile numbers of customers to send WhatsApp notifications.
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Can I set custom WhatsApp notification text to send to my customers?
Yes, you can set custom WhatsApp notification text for each order and store notification sent to the customers from the extension configuration. -
I want to get notified when my customer contacts me, is it possible with your WhatsApp notification extension?
Yes, apart from the customers, admin can also be notified for some important store and order activities. It includes,
- Order placement
- Order invoice
- Order cancellation notification
- Order shipment notification
- Credit memo notification
- New contact inquiry notification
- New customer registration notification