BackendMagento 2 WhatsApp Contact
Magento 2 WhatsApp Contact by Meetanshi allows customers to instantly contact you via WhatsApp. Have an immediate one to one conversation with your store users and provide them with the better user experience.
Key Features:
- Allow website users to instantly contact you.
- Customize the WhatsApp Contact button layout.
- Works with WhatsApp web, app and WhatsApp for business.
Screenshots
"Timely communication builds relationships, Relationships build trust, Trust drives revenue"
It is always good to have a conversation with your customers or potential visitors! It gives you a chance to interact with them and convince them for conversion or impress them with excellent customer service! What can be better than WhatsApp for quick contact? A widely used social app and easy to use, WhatsApp is the best choice for instant messaging, and hence Meetanshi has come up with the Magento 2 WhatsApp Contact extension. It allows customers to contact you instantly with a WhatsApp message.
The popularity of WhatsApp can be proved with these statistics:
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In 2019, 68.1 million U.S. mobile phone users accessed WhatsApp to communicate. This figure is projected to grow to 85.8 million users in 2023. - Statista |
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As of Feb 12, 2020, WhatsApp supports more than two billion users around the world - WhatsApp blog |
Customers may have questions about your products or may need to contact you for customization of the product. Sometimes they would want to reach for after-sales service. Communication with customers at such a point is critical as it will decide a conversion for your store and the quality of customer service you provide. Customers would want a quick reply and WhatsApp is best in this scenario! Other social messaging platforms such as emails may not be convenient as you may take time to check your Emails. Also, it gives a personalized approach using WhatsApp rather than emails. Provide a facility on your store to contact immediately with a Whatsapp message using Meetanshi's Magento 2 WhatsApp Chat extension.
WhatsApp has launched a new feature of QR code for Business account that allows users to interact with the business easily. QR codes are available for businesses using the WhatsApp Business app or WhatsApp Business API. Our team was quick enough to integrate this feature with Magento 2 WhatsApp Contact extension to let the store visitors interact with your business easily.
According to WhatsApp's official statement, "QR codes are a digital front door that makes opening a chat with business as easy as possible. Previously when people came across an interesting business, they had to add its WhatsApp number to their contacts, one number at a time. Now, people simply can scan the QR code a business displays on its storefront, product packaging, or receipt to initiate a chat". With WhatsApp Contact for Magento 2 plugin, make it easy for the visitors to chat with you for business queries or support!
Never lose a customer or dissatisfy them with your services due to your unavailability and win your customers' trust and establish a connection with them with one to one WhatsApp chat using the Magento 2 WhatsApp extension in the store.
perfect for my business
Whatsapp chat for Magento 2 is perfect and works exactly as I wanted. It works smoothly in my store to chat with my customers using Whatsapp.
Simply the great tool
Magento 2 Whatsapp contact is great tool developed with extraordinary features and functionalities. Supportive enough. Thank you!
Enhanced user experience
Can easily connect to the customers and can even solve queries easily in no time. This helped to boost sales.
Easy to contact
whatsapp magento module facilitates customers to easily contact you using Whatsapp. They contact for any queries that can be resolved in no time. This helps to build trust.
magento whatsapp is best one
It is equipped with many good features. And the module helps to enable one or more whatsapp at a time.
Magento 2 Whatsapp extension is perfect one
the module is perfect and easy to configure. It becomes easy to chat with the customers and solve their queries.
Good support
Support from sagar for Magento 2 Whatsapp contact is really appreciable. Hats off to you!
Excellent features such as QR code
Magento whatsapp chat plugin has superb features such as QR code for business account that makes it easy for interaction.
WhatApp Integration is must have
It is good to have whatsapp integration to do effective communication with customers.
Lead generation is easy now
When consumers contact us, we consider it as a lead. We send them offers and coupons via WhatsApp and that increases overall business. Thank you for amazing module.
Write Your Review
Only registered users can write reviews. Please
-
16 Dec, 2021
1.1.1
- Minor bug fixes.
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10 Jun, 2021
1.1.0
- Minor bug fixes.
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21 Dec, 2020
1.0.9
- Minor bug fixes.
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13 Oct, 2020
1.0.8
- Multi store support for the chat agents.
- Minor bug fixes.
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06 Oct, 2020
1.0.7
- Compatible with Magento 2.4 and Minor bug fixes.
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04 Sep, 2020
1.0.6
- Minor bug fixes.
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06 Aug, 2020
1.0.5
- Added QR code button type to allow users contact the admin on WhatsApp by scanning your business account’s QR code.
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20 Jan, 2020
1.0.4
- Minor bug fixes and code Improvement
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21 Oct, 2019
1.0.3
- Compatibility with Magento 2.3.3.
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12 Jul, 2019
1.0.2
- Added new box type contact button to create a look of chat window.
- Ability to add multiple chat agents for the box type WhatsApp button.
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18 Mar, 2019
1.0.1
- Compatible with Magento 2.3.
- Minor bug fixes.
Features of Magento 2 WhatsApp Contact Extension
Three Types of Button
Option for the Whatsapp contact button type as an icon, box, or QR code button.
Close Button Option
Admin can select to allow visitors to close the WhatsApp contact button in Magento 2 if they find it annoying.
Multiple Chat Agents
For the box button type, admin can set multiple chat agents to allow users contact from the frontend.
Responsive Contact Button
Option to display the WhatsApp Contact button on the desktop, mobile, or both.
Customizable Contact Button
Customize button hover text, button background color, and icon color to create the button as per your need.
Position the Button Anywhere
Set top, bottom, left and right position in pixels to position the WhatsApp Contact button in the frontend.
- The Magento WhatsApp Integration allows customers to instantly contact your business for any queries via the preferrable chat platform, WhatsApp.
- Set default message to start WhatsApp chat when someone contacts admin via Magento WhatsApp contact.
- Specify the mobile number of admin for the icon button type to allow direct contact from the users in the frontend.
- You can specify the date range to display the WhatsApp Contact button in the frontend. If you don't set the range, it will be shown all the time.
- The Magento WhatsApp extension allows choosing one of the sixteen button animation effects to highlight the contact button and to make it look better.
- For box button type, set custom button text as well as the information text when the button is clicked.
- For QR code button type, upload the QR code image, and set button hover text.
- The admin can check the list of added chat agents in the "Manage WhatsApp Chat Agents" backend grid. It also facilitates the "Add New" button to add a new chat agent.
- Admin has to enter the name, department name in which the agent belongs, mobile number, default chat message and photo of the chat agent or the QR code image, and select the store view to which the agent should be enabled before changing the status to active.
- With the WhatsApp extension for Magento 2, facilitate the visitor can scan the QR code assigned to each agent which will redirect them to the WhatsApp chat of that agent.
- The Magento WhatsApp chat extension is compatible with Whatsapp web, app, and the business app.
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