Magento 2 WhatsApp Contact

Magento 2 WhatsApp Contact by Meetanshi allows customers to instantly contact you via WhatsApp. Have an immediate one to one conversation with your store users and provide them with the better user experience.

Key Features:

Allow website users to instantly contact you.
Customize the WhatsApp Contact button layout.
Works with WhatsApp web, app and WhatsApp for business.

Magento CE, EE 2.0.x, 2.1.x, 2.2.x, 2.3.x, 2.4.x

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Details

Details

"Timely communication builds relationships,
Relationships build trust,Trust drives revenue"

It is always good to have a conversation with your customers or potential visitors! It gives you a chance to interact with them and convince them for conversion or impress them with excellent customer service! What can be better than WhatsApp for quick contact? A widely used social app and easy to use, WhatsApp is the best choice for instant messaging, and hence Meetanshi has come up with the Magento 2 WhatsApp Contact extension. It allows customers to contact you instantly with a WhatsApp message.

The popularity of Whatsapp can be proved with these statistics:

In 2019, 68.1 million U.S. mobile phone users accessed WhatsApp to communicate. This figure is projected to grow to 85.8 million users in 2023. - Statista

As on Feb 12, 2020, WhatsApp supports more than two billion users around the world - WhatsApp blog

Customers may have questions about your products or may need to contact you for customization of the product. Sometimes they would want to reach for after-sales service. The communication with customers at such a point is critical as it will decide a conversion for your store and the quality of customer service you provide. Customers would want a quick reply and WhatsApp is best in this scenario! Other social messaging platforms such as emails may not be convenient as you may take time to check your Emails. Also, it gives a personalized approach using WhatsApp rather than emails. Provide a facility on your store to contact immediately with a Whatsapp message using Meetanshi's Magento 2 WhatsApp Chat extension.

WhatsApp has launched a new feature of QR code for Business account that allows users to interact with the business easily. QR codes are available for businesses using the WhatsApp Business app or WhatsApp Business API. Our team was quick enough to integrate this feature with Magento 2 WhatsApp Contact extension to let the store visitors interact with your business easily.

According to WhatsApp's official statement, "QR codes are a digital front door that makes opening a chat with business as easy as possible. Previously when people came across an interesting business, they had to add its WhatsApp number to their contacts, one number at a time. Now, people simply can scan the QR code a business displays on its storefront, product packaging or receipt to initiate a chat".

Never lose a customer or dissatisfy them with your services due to your unavailability and win your customers' trust and establish a connection with them with one to one WhatsApp chat using the WhatsApp Contact module for Magento 2 store!

Features

Lifetime Support
Show WhatsApp Contact button in:
Desktop
Mobile
Both
Show button on all pages
Show button to selected customer groups
Default message to start WhatsApp chat on contact
Supports multiple chat operators
Set custom department name and default chat message for each chat agent.
Specify the mobile number of admin to allow direct contact from the users in the frontend.
Customize button text
Customize button background color
Customize icon image
Moveable WhatsApp button from frontend
Customize icon color
Date range to display WhatsApp Contact button for specific time
Day and time wise button display schedule
Top, bottom, left and right position to place Contact button
Button animation effects
Allow close contact button from frontend
WhatsApp Contact is compatible with:
WhatsApp Web
WhatsApp App
WhatsApp Business App
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How Meetanshi's Magento 2 WhatApp Contact Extension Works?

Benefits of choosing Meetanshi's Magento 2 WhatsApp Contact extension

Three Types of
Button

Option for the Whatsapp contact button type as an icon, box, or QR code button.

Close Button
Option

Admin can select to allow visitors close contact button if they find it annoying.

Multiple Chat
Agents

For the box button type, admin can set multiple chat agents to allow users contact from the frontend.

Responsive Contact
Button

Option to display WhatsApp Contact button in the desktop, mobile or both.

Customizable Contact
Button

Customize button hover text, button background color, and icon color to create the button as per your need.

Position the Button
Anywhere

Set top, bottom, left and right position in pixels to position the WhatsApp Contact button in the frontend.

Allow customers to instantly contact your business for any queries via the preferrable chat platform, WhatsApp.
Set default message to start WhatsApp chat when someone contacts admin.
Specify the mobile number of admin for the icon button type to allow direct contact from the users in the frontend.
You can specify the date range to display the WhatsApp Contact button in the frontend. If you don't set the range, it will be shown all the time.
Choose one of the sixteen button animation effects to highlight contact button and to make it look better.
For box button type, set custom button text as well as the information text when the button is clicked.
For QR code button type, upload the QR code image, and set button hover text.
The admin can check the list of added chat agents in the "Manage WhatsApp Chat Agents" backend grid. It also facilitates the "Add New" button to add a new chat agent.
Admin has to enter the name, department name in which the agent belongs, mobile number, default chat message and photo of the chat agent or the QR code image, and select the store view to which the agent should be enabled before changing the status to active.
The visitor can scan the QR code assigned to each agent which will redirect them to the WhatsApp chat of that agent.
The extension is compatible with Whatsapp web, app and the business app.

Want us to customize this extension according to your Magento needs?

Reviews

Customer Reviews (0)

5.0

affordable and valuable for business Initially, I was not interested to spend money on Magento 2 WhatsApp Contact extension. But after using it, I have been getting lots of new customers and that's why it was worth investing and now it has become affordable for me. Thank you Review by Charlie Mistry

5.0

best extension for communication This is the best extension to build engaging communication with customers. I highly recommend this extension developed by Meetanshi. Review by Michael J. Austin

5.0

Nicely developed the extension is beatifully developed and helping me to get more consumers. Thank you Meetanshi for this wonderful extension. Review by Samuel

5.0

Solving customer problem By using this extension, I can now solve problem of consumers quickly. Review by Christopher Payne

5.0

Lead generation is easy now When consumers contact us, we consider it as a lead. We send them offers and coupons via WhatsApp and that increases overall business. Thank you for amazing module. Review by Elias Pedersen

5.0

WhatApp Integration is must have It is good to have whatsapp integration to do effective communication with customers. Review by Hamza Stenersen

5.0

Simply excellent! The module has a lot of features like multiple chat agents, customizable contact button, and much more.

Everything at the best price in the market. Extremely helpful support team.

Kudos to Team Meetanshi for top notch work!! Review by Robert

5.0

Best extension in the market They offer all the features at the best prices and also free lifetime support and upgrade! Review by Antony McGill

5.0

Simple to use extension Magento 2 whatsapp chat is easy to install, configure and use. Also, the support team is the best! Review by Rahul Dubey

5.0

Feature rich tool for magento 2! Extremely useful whatsapp tool that I can have in my Magento 2 store! Support team is fantastic Review by James

5.0

Whats app live chat is too easy to another live chat I am very happy with WhatsApp extension, This is a very easy configuration, This is a good feature to grow own online business through whats app marketing, also we can solve customers problems through WhatsApp extension.

Thanks, Meetanshi Company!
All the best! Review by Brahmdev

4.0

Compatible with business app A good extension that is also compatible with Whatsapp web, app, and the business app. Support is good Review by Erica

5.0

Useful functionality Excellent features that helped me enhance the user experience of my Magento 2 store! Review by Adell

4.0

Top notch development Easily configurable extension with useful features. Recommended module. Review by Carla Bell

5.0

Must have extension Now I can directly communicate with my customers! They loved the new feature :) Review by Keith

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Change Log

Details

13 Oct, 2020
1.0.8
- Multi store support for the chat agents.
- Minor bug fixes.
06 Oct, 2020
1.0.7
- Compatible with Magento 2.4 and Minor bug fixes.
04 Sep, 2020
1.0.6
- Minor bug fixes.
06 Aug, 2020
1.0.5
- Added QR code button type to allow users contact the admin on WhatsApp by scanning your business account’s QR code.
20 Jan, 2020
1.0.4
- Minor bug fixes and code Improvement
21 Oct, 2019
1.0.3
- Compatibility with Magento 2.3.3.
12 Jul, 2019
1.0.2
- Added new box type contact button to create a look of chat window.
- Ability to add multiple chat agents for the box type WhatsApp button.
18 Mar, 2019
1.0.1
- Compatible with Magento 2.3.
- Minor bug fixes.