For online businesses, convenience is the key to a high customer retention rate.
Facilities such as order tracking and keeping them in the loop about order status can surely improve their shopping experience. Follow me till the end of this post to learn how to make order status visible on frontend in Magento 2.
In Magento 2, the merchants can easily track the progress of any order in the order processing workflow through the default Order Status facility. Some built-in order statuses are New, Pending Payment, Processing, and Complete. Merchants can also create a new order status in their Magento 2 store for more efficient order management.
Order statuses really make it easier for the admins to handle orders! But, what about the customers? What if we want to keep them informed about the order status as well?
Well, Magento 2 allows you to do that too.
Stay tuned to know the detailed steps that can help you to make order status visible on frontend in Magento 2. You can use this method for both in-built and custom order statuses.
Steps to Display Order Status on Frontend in Magento 2
Trust me, making the order status visible to customers in Magento 2 is a straightforward task; there’s no rocket science involved!
All you need to do is just tweak some order status-related configuration in the Magento 2 backend. Let’s start!
Step 1: Log into your Magento 2 admin panel and navigate to Admin > Stores > Settings > Order Status grid and click on the Assign Status to State button present in the top-right corner.
Step 2: Select the respective Order Status & Order State, tick the Visible On Storefront checkbox, and save the settings.
Step 3: Follow the same steps for all the order statuses you want to make visible on the frontend. The Visible on Storefront column in the Order Status grid shows whether a specific order status is displayed to the customers or not.
Kudos! You’ve successfully configured your Magento 2 store to show order status to the customers. Now, they’ll easily know the status of their orders through the My Orders section.
That’s it!
I hope the article will help you make order status visible on frontend in Magento 2. You can also programmatically change order status in Magento 2 for example, a custom order status “printed”. When the admin prints out the packing slip, the order status is changed to “printed”.
Feel free to share this solution with your friends via social media.
Thanks for reading!
