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Solved: Tax Configuration Blank Issue after Upgrade to Magento 2.3.3

By Sanjay JethvaUpdated on May 21, 2025 1 min read

Did you already upgrade to the latest Magento 2.3.3 version?

Are you facing tax configuration blank issue after upgrading or migrating to Magento 2.3.3?

In this issue, after an upgrade or migration to Magento 2.3.3, when you move to the tax configuration page at Stores -> Configuration -> Sales -> Tax, it shows only the white blank screen. Looking for the error in system.log or in the debug.log, unfortunately, I could find no error information in exception.log or no reports were created.

The issue occurs because the tax configuration cannot find the label of one of the configuration fields. Today, I have come up with the solution to Tax Configuration Blank after Upgrade to Magento 2.3.3 issue!

The solution to Tax Configuration Blank Issue after Upgrade to Magento 2.3.3

Open vendor/vertex/module-tax/Model/FlexField/Extractor/EavAttributeExtractor.php file

Find the below code at line 119:

$attribute->setLabel($eavAttribute->getDefaultFrontendLabel());

And replace it with the below code and save the file.

$attribute->setLabel($eavAttribute->getDefaultFrontendLabel() ?: $eavAttribute->getAttributeCode());

Changing the single line of code above will solve the issue of the tax configuration blank page in Magento 2.3.3.

Don’t forget to share the solution to your fellow Magento buddies.

Sanjay Jethva Full Image
Article bySanjay Jethva

Sanjay is the co-founder and CTO of Meetanshi with hands-on expertise with Magento since 2011. He specializes in complex development, integrations, extensions, and customizations. Sanjay is one the top 50 contributor to the Magento community and is recognized by Adobe. His passion for Magento 2 and Shopify solutions has made him a trusted source for businesses seeking to optimize their online stores. He loves sharing technical solutions related to Magento 2 & Shopify.