The merchants can configure invoice email in Magento 2 to select the email sender, its template, and add multiple email addresses to send the invoice email copy.
If a merchant wants to attach order-related information with an invoice, it is easy to do so with the steps to configure invoice comments in Magento 2. You can also Magento 2 order comments configuration to understand any notes along with the order that an admin needs to know.
Invoices are extremely important for every E-commerce store. It includes details like product name, product price, purchase date, name of a buyer, and other payment details. Invoices are the official record of the sales and improving it contributes to gaining customers’ trust.
The Magento 2 invoice comments can be also displayed in the frontend by enabling the below checkboxes:
The invoice comment in frontend:
Steps to Configure Invoice Comments in Magento 2:
1. Login to Magento 2 admin panel
2. Navigate to Stores > Settings > Configuration
3. Under Sales, select Sales Email
4. Expand Invoice Comments section:
- The default option is set as Enabled that explains the invoice comment email will be sent to customers when the customer orders a product.
- In Invoice Comment Email Sender, select the person from whom the invoice comment email will be sent. The default Magento 2 offers five email addresses.
- In Invoice Comment Email Template, select the template based on your requirement or select the default option.
- In Invoice Comment Email Template for Guests, choose the template for customers who have not created an account in your store.
- In Invoice Comment Email Copy To, enter the multiple email addresses to whom you want to send invoice comment email copy. Separate email addresses with a comma.
- Send Invoice Comment Email Copy Method, select bcc(blind carbon copy) or separate email copy method based on your requirement.
5. Click Save Config
That’s it.
I would like to solve your queries.
If you want to automate order invoicing and shipment creations after order payments are completed then explore our Magento 2 Auto Invoice & Shipment Extension.
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