Shopify store users often install apps into their store to extend its functionalities. But, sometimes these apps become intimidating to the store experience or business roadmap, and users choose to cancel their app subscription.
In this post, we’ll learn how to cancel Shopify app subscription and get a few questions around it cleared.
Why Cancel Shopify App Subscription?
Here are some reasons to cancel Shopify app subscription:
- Changes in Business Needs: This includes financial constraints, changes in budget, business closure or pivot
- Switching to alternative apps: Better alternative apps are available that meet your needs or offer a more competitive pricing
- Integration challenges: The app is not compatible with other apps in the store
- Unsatisfactory app experience: Factors like performance issues, frequent glitches, sub-standard functionality, and poor reliability
- Underutilized Features: You are not fully utilizing all the features offered by the app
Steps to Uninstall & Cancel App Subscription in Shopify
Uninstalling a Shopify app cancels its subscription by default. If you are wondering how to cancel a shopify app subscription , you can simply follow the following steps:
Log into Shopify admin and click “Settings.”
Go to “Apps and sales channels.”
Select the app you want to delete and click “Uninstall app” at the bottom of the page.
Most apps collect a feedback survey before the uninstallation process. Choose a reason and give your feedback if you wish to and click “Uninstall.”
Now, the app will be uninstalled. And the app subscription will also be cancelled.
Does Deleting a Shopify App Cancel the Subscription?
Yes, In most cases. Deleting a Shopify App cancels the subscription as well. Once the app is uninstalled, it will not be billed in the next billing cycle. However, if you’ve any billing cycle with the app outside Shopify, you’ll need to cancel that manually.
Find the Best Shopify App
Shopify apps are undeniably powerful tools to expand the functionality of the Shopify stores. And the best part is that these apps serve across functionalities—from creating a great user experience and SEO to inventory and order management. Knowing which specific Shopify app suits your needs requires lots of effort.
Explore our library of top Shopify apps to find the one that meets your needs.
