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How To Fix “Indexer Reindex Required” Error In Magento 2

By Sanjay JethvaUpdated on May 22, 2025 2 min read

Ever faced an issue of the Customer Grid Indexer not working, when reindexing via CLI?!

Me too!!!

Sometimes, while running a command in Magento 2, “indexer re-index required” error is faced.

This is due to an issue in Magento 2 table. The table might have been corrupted in the database where it existed but something was missing.

Run the command php bin/magento indexer:status to check the status of indexer:

Design Config Grid: Reindex required
Customer Grid: Reindex required
Category Products: Ready
Product Categories: Ready
Product Price: Ready
Product EAV: Ready
Catalog Search: Reindex required
Stock: Ready Catalog Rule Product: Ready
Catalog Product Rule: Ready

When you run the command php bin/magento indexer:reindex – you get the error as shown below:

"Indexer Reindex Required" Error In Magento 2

Method To Fix Indexer ReIndex Required Error in Magento 2:

Go to C:xamppmysqldatamag232

Locate customer_grid_flat.ibd table on the customer grid.

Rename it to customer_grid_flat.ibd.old

That’s it.

Once the issue is solved, you can run the command – php bin/magento indexer:reindex without any issue as shown below:

Solved - Magento 2 Reindex Failed On Customer Grid

Do share the solution with the Magento community via social media.

Thanks.

Also Read:

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Article bySanjay Jethva

Sanjay is the co-founder and CTO of Meetanshi with hands-on expertise with Magento since 2011. He specializes in complex development, integrations, extensions, and customizations. Sanjay is one the top 50 contributor to the Magento community and is recognized by Adobe. His passion for Magento 2 and Shopify solutions has made him a trusted source for businesses seeking to optimize their online stores. He loves sharing technical solutions related to Magento 2 & Shopify.