Product reviews help get honest feedback from customers and also build trust. There are plenty of Shopify review apps. Which one should you choose?
To help you with that, I installed and tried the top apps on my demo store. In this post, find an in-depth comparison of the top Shopify product review apps in 2024.
Do You Really Need a Shopify Reviews App?
The short answer is Yes.
Here’s why: when customers land on a product page, they first look for the reviews. Insightful reviews from real customers considerably influence the buying decisions of potential buyers.
Here’s how reviews can help your business:
- Increase conversions: Customers are more likely to convert if they see other people are having a good experience with your store
- Help with SEO: Google (E-E-A-T principle) prefers websites that are authentic and show trust
- Reduce product returns: Product reviews help customers understand the product and see if it meets their expectations
How I Evaluated the Top Shopify Apps
To prepare this review article, I analyzed the Shopify app store and installed the top Shopify review apps on my demo store.
Then, I shortlisted the apps based:
- Ease of use
- Customization options
- Store experience
- Pricing plans
Here are the detailed reviews of each of the Shopify review apps that I have evaluated.
1. Judge.me
Judge.me is the top Shopify review app in terms of the number of users. It offers a fully customizable review feature in 38 languages, making it suitable for almost any business owner.
It offers a free plan and a paid plan with additional features.
Let’s go through its features.
Review dashboard
The Judge.me app has a user-friendly Reviews Dashboard where you can manage all the reviews on your store. It can auto-detect spam reviews and help you remove them. You can also import reviews from another site or export them.
Review widgets
It has plenty of review widgets to customize how and where the reviews appear. You can customize them to improve the user experience of your Shopify store.
Collect reviews
It allows you to ask customers to share reviews of their purchases. You can customize and schedule review reminder emails for the purchases on your store. I loved the pre-built templates offered!
Review rewards
Available only in the paid plan, the review rewards help you encourage customers to leave reviews. You can manage the rewards and ensure that you get the maximum benefit.
The paid version also offers more options to customize coupon emails, conditions, eligibility, etc.
SEO features
The Jugde.me reviews app comes with built-in support for rich snippets. Meaning the reviews on the product pages are automatically marked up using structured data and can be displayed on Google through rich snippets.
The paid version of the app also supports integrating the reviews with the Google Shopping feed. In addition to this, the app also offers other features like Social push in its paid version.
Things I like about the app:
- It’s very easy to set up and customize
- The review reminder email automation is really cool
- Addition features for SEO like rich snippets and Google shopping feed
Things I didn’t like about the app:
- Nothing
2. Yotpo Product Reviews & UGC
Yotpo is another top Shopify review app for collecting, managing, and optimizing reviews. The app also saves you a lot of time using integrations with social media channels, search engines, etc.
Now, let’s check out the app features.
Review requests
Similar to Judge.me, you can request reviews from your customers. But, here you get various options to collect content via links, questions, and emails.
Widget library
You can choose from various widgets to display the product reviews on your Shopify store. Each widget is exceptionally designed to be both aesthetic and user-friendly. They are also highly customizable to meet your site’s aesthetics and brand elements.
Analytics
This is another helpful feature, which lets you analyze the reviews and get insights. You can find details like review sources, ratings, user devices, etc.
Integrations
The app offers integrations with popular platforms like Klaviyo, TikTok, Mailchimp, and HubSpot. This enables you to expand the app’s functionalities and save time.
Retention dashboard
The retention dashboard allows you to get insights like how many of your customers are coming back, who are frequent visitors, etc.
Things I like about the app:
- The app’s partner integrations are very user-friendly and convenient
- It offers all the features required to collect, optimize, and manage reviews
- It can be customized according to the store’s branding and color style
- Multiple options to display the reviews
Things I didn’t like about the app:
- The UI with a lot of features can be overwhelming
- It has a bit longer learning curve
3. Stamped Product Reviews & UGC
The Stamped Product Reviews & UGC is more than a review app. It’s a complete suite to collect and manage reviews, add customer photos and videos, carry out NPS surveys, and more. It also allows you to moderate the comments to ensure that only value-adding comments that help your customers remain on your website.
It’s pricing plans start at $23 per month.
Let’s explore the features part.
Review analytics
The app offers insights like the number of review requests sent, average rating, revenue sources, top products, and keywords. This helps improve your products and marketing efforts.
Smart banners
You can use the banners to leverage reviews and user-generated content on social media channels and other platforms. However, the feature is available only with a premium plan.
Widgets
The app offers a variety of widgets you can use to display your reviews, like display, image, and form to branding widgets, there’s a widget for everything. Each of these widgets can also be customized extensively to meet your exact requirements.
Instagram curation
You can use this feature to connect your Facebook Business Account to the app and curate Instagram videos and images from your customers. This helps you display how customers use your products as social proof, improving trust and conversion rates.
Things I like about the app:
- The app feels very organic with my test site with the customization features
- The resources section on the app’s official site makes it easier to understand the app
- It has features to fully leverage the customer’s reviews for store’s benefit
Things I didn’t like about the app:
- It may be a bit hard to learn for new users
- The pricing plans are a bit expensive for smaller businesses
4. Ali Reviews – Product Reviews
Rich features and an easy-to-use interface make Ali Reviews – Product Reviews one of the best Shopify apps for product reviews. It supports importing reviews from leading platforms like Amazon, and Ali Express.
It supports sending review requests via SMS and Emails and comes with variety of display widgets.
You can get started for free and upgrade to paid plans, starting at $9.9 a month.
Let’s go over the features.
Import reviews
The app lets you bring in reviews from other websites and e-commerce platforms and display them on your Shopify store.
Collect reviews
You can use automated mail or manually send requests for reviews and manage them all from the same place.
Integrations
It integrates with other Shopify apps to improve the store design, customer engagement, and store’s navigation. It also supports Google Shopping Feed.
Review displays
The app offers numerous options for displaying the reviews you receive on your site’s home page, product page, and even checkout page as related products with reviews. This helps you increase the chances of conversion and more business.
Custom queries
Using Ali Reviews, quickly get answers to specific questions and know what customers think about your products. It can help you improve your business growth strategy.
Things I like about the app:
- Integrations with other popular Shopify apps
- Options to use reviews for better conversion and improve business
Things I didn’t like about the app:
- A bit of technical knowledge is needed to set it up initially
5. Loox ‑ Product Reviews App
With the help of Loox, you can leverage reviews and display them efficiently on your Shopify store. The rich features makes it the best Shopify review app in the market.
The widgets are customizable to match your store’s unique branding personality without affecting the site speed.
The app has a free plan but also offers premium options to upgrade.
Let’s go through its features one by one.
Automated reviews collection
You can automatically collect reviews from customers through email requests. It also offers a manual option to gather answers through a questionnaire.
Quick review imports
If you are selling your products on other platforms, you can use the review import feature to bring all your reviews to Shopify. The application also lets you import reviews from other apps like Shopify Product Reviews, and Judge.me.
Upsell
Loox helps you analyze the customer’s current cart and offer add-ons or complementary products to improve your sales. The app also creates unique offers matching customers’ preferences and shopping history.
Branding
You can use Loox to brand your review assets, like emails and other review requests.
Things I like about the app:
- Highl-end customization is possible
- The user-interface is intuitive and easy to use
Things I didn’t like about the app:
- Nothing
Final Note on Shopify Reviews Apps
Make your Shopify store more trustworthy for visitors with any of the apps mentioned above. Use the review apps to collect and display product reviews. It’s also highly recommended to use the review schema to make your products stand out on the SERPs with ratings.
You can go with any of them that matches your requirements.
