{"id":3402,"date":"2024-02-05T07:30:46","date_gmt":"2024-02-05T07:30:46","guid":{"rendered":"https:\/\/meetanshi.com\/blog\/shopify-ssl-pending\/"},"modified":"2025-10-03T17:21:30","modified_gmt":"2025-10-03T11:51:30","slug":"shopify-ssl-pending","status":"publish","type":"post","link":"https:\/\/meetanshi.com\/blog\/shopify-ssl-pending\/","title":{"rendered":"Shopify SSL Pending: What Does It Mean &#038; How to Fix?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">When your Shopify store displays an \u201cSSL Pending\u201d error, swift action is much needed as a valid SSL certificate tells your customers that your website is legit and that their data is safe and secured with you.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In this post, let\u2019s dive deep into what Shopify SSL pending mean and how you can fix it.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What is an SSL Certificate?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">An SSL certificate is like a digital ID card that a website uses to prove its identity on the internet.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It creates a secure connection between a user\u2019s web browser and the website\u2019s server; thereby keeping the user and their data safe from hackers. SSL certificates are crucial for online stores as they create a sense of trust from the user perspective and play a vital role from the SEO perspective as well.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" src=\"https:\/\/meetanshi.com\/blog\/wp-content\/uploads\/2024\/02\/Meetanshi-SSL-certificate-.png\" alt=\"Meetanshi SSL certificate\" class=\"wp-image-43525\"\/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">What Does Shopify SSL Pending Mean?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cSSL pending\u201d on Shopify means your website\u2019s SSL (Security Sockets Layer) certificate is available but is yet to be successfully set up.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Configuring an SSL certificate on Shopify involves getting the certificate, verifying your domain ownership, installing the certificate, and waiting for the changes to take effect across the internet. Once done, your website will show as \u201cSSL enabled\u201d or \u201cSSL secured\u201d, indicating it\u2019s secure for visitors.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" src=\"https:\/\/meetanshi.com\/blog\/wp-content\/uploads\/2024\/02\/SSL-pending-.png\" alt=\"SSL pending\" class=\"wp-image-43520\"\/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">How Long Does SSL Pending Take in Shopify?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The process of SSL certification is usually resolved within a few hours but can take as long as 48 hours in some cases. If the \u201cSSL pending\u201d status lasts longer than this, it might be due to issues with the DNS settings and you may need to contact Shopify\u2019s support or try some of the \u201chow to fix SSL pending on shopify\u201d workarounds listed below!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to Fix Shopify SSL Pending?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">1. <strong>Wait for the Error to Resolve:<\/strong>&nbsp;SSL certificate changes can take a while to resolve. Shopify will have to check and verify the changes, which can take up to 48 hours. So, if you\u2019ve recently made changes, it might be best to wait for a bit.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2. <strong>Fix Name Records:<\/strong>&nbsp;If you\u2019re using a Shopify domain, the configuration processes are automatically taken care of. However, if you\u2019re using a third-party domain, you might need to check your DNS settings to fix SSL pending Shopify error.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Login to your&nbsp;<a href=\"https:\/\/accounts.shopify.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Shopify admin panel<\/strong>&nbsp;<\/a>and click \u201c<strong>Online Store<\/strong>\u201d.<\/li>\n\n\n\n<li>Under Online Store, click on&nbsp;<strong>Domain<\/strong>&nbsp;in the left pane.<\/li>\n\n\n\n<li>Choose&nbsp;<strong>Connect existing domain<\/strong>&nbsp;in the right pane.<\/li>\n\n\n\n<li>Enter your domain name and click&nbsp;<strong>Next.<\/strong>&nbsp;Follow the Shopify instructions to manually connect your domain to Shopify.<\/li>\n\n\n\n<li>Login to your Domain Provider dashboard, and click<strong>&nbsp;DNS Settings<\/strong>&nbsp;or&nbsp;<strong>Domain Management<\/strong>&nbsp;based on your provider.<\/li>\n\n\n\n<li>In the&nbsp;<strong>DNS records<\/strong>&nbsp;section, do the following changes in the&nbsp;<strong>A RECORD<\/strong>&nbsp;section \u2013<br>\u2013 Point the A record to the Shopify IP address&nbsp;<strong>23.227.38.65.<\/strong><br>\u2013 If necessary, change the Hostname to \u201c<strong>@<\/strong>\u201d symbol.<br>\u2013 Delete any other A records on the domain if there are any present.<\/li>\n\n\n\n<li>Click<strong>&nbsp;Save<\/strong>.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" src=\"https:\/\/meetanshi.com\/blog\/wp-content\/uploads\/2024\/02\/DNS-setting-.png\" alt=\"DNS setting\" class=\"wp-image-43521\"\/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">4. <strong>Change DNS CNAME:<\/strong>&nbsp;In the DNS records section, under CNAME record, change the following \u2013 Point the CNAME record with the Name www to \u201cshops.myshopify.com.\u201d.The period at the end of the domain is mandatory. Click Save.Changes made to DNS settings can take up to 48 hours to propagate and it is best to wait for the whole 48 hours before checking if it is done.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">5. <strong>Contact Shopify Support<\/strong>: If you\u2019ve tried the above steps and the Shopify third party domain SSL pending error still persists after 48 hours, contact the Shopify support to troubleshoot the issue.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Frequently Asked Questions (FAQs)<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">How Long Does SSL Pending Take on Shopify?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">SSL pending on Shopify can take up to 48 hours for the SSL certificate to process. During this time, you might see an \u201cSSL unavailable\u201d error on your Shopify admin panel. If the issue persists for more than 48 hours, you might want to fix the Name records or DNS CNAME from the domain registrar website. If the error still continues, please contact Shopify Support.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Why is SSL Unavailable on Shopify?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">SSL can be unavailable on Shopify due to one of the following issues \u2013<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>SSL Pending\/Processing: Shopify generally takes up to 48 hours to process and issue the SSL certificate. During this pending period, your website might show an \u201cSSL unavailable\u201d error.<\/li>\n\n\n\n<li>Configuration Issues: Incorrect SSL settings or misconfigured DNS records can lead to SSL unavailability.<\/li>\n\n\n\n<li>Expired or Invalid Certificate: If your SSL certificate has expired or is invalid, Shopify won\u2019t be able to establish a secure connection.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong> Also learn:&nbsp;<a href=\"https:\/\/meetanshi.com\/blog\/fix-shopify-ssl-unavailable-error\/\" target=\"_blank\" rel=\"noreferrer noopener\">How to Fix SSL Unavailable Error in Shopify.<\/a><\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Does Shopify Support Third Party SSL?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">No, Shopify does not support third party SSL. It provides its own SSL certificates if you\u2019re using Shopify, you have to rely on their built-in SSL for your website\u2019s security.<\/p>\n\n\n\n<script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"FAQPage\",\n  \"mainEntity\": [\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How Long Does SSL Pending Take on Shopify?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"SSL pending on Shopify can take up to 48 hours for the SSL certificate to process. During this time, you might see an \u201cSSL unavailable\u201d error on your Shopify admin panel. If the issue persists for more than 48 hours, you might want to fix the Name records or DNS CNAME from the domain registrar website. If the error still continues, please contact Shopify Support.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Why is SSL Unavailable on Shopify?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"SSL can be unavailable on Shopify due to one of the following issues \u2013 SSL Pending\/Processing: Shopify generally takes up to 48 hours to process and issue the SSL certificate. During this pending period, your website might show an \u201cSSL unavailable\u201d error. Configuration Issues: Incorrect SSL settings or misconfigured DNS records can lead to SSL unavailability. Expired or Invalid Certificate: If your SSL certificate has expired or is invalid, Shopify won\u2019t be able to establish a secure connection.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Does Shopify Support Third Party SSL?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"No, Shopify does not support third party SSL. It provides its own SSL certificates if you\u2019re using Shopify, you have to rely on their built-in SSL for your website\u2019s security.\"\n      }\n    }\n  ]\n}\n<\/script>\n\n\n\n\n<h2 class=\"wp-block-heading\">Shopify SSL Pending: Key Points to Remember<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Fixing an SSL pending error is Shopify is paramount to gain user trust and improve the store\u2019s visibility on SERP. Here are some key points to remember if you encounter a \u2018Shopify SSL Pending\u2019 status:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Online stores with SSL certificates build user confidence and impact SEO.<\/li>\n\n\n\n<li>Shopify domain SSL pending means your SSL certificate is available but not yet fully set up.<\/li>\n\n\n\n<li>SSL certification usually resolves within a few hours, but it can take up to 48 hours in some cases.<\/li>\n\n\n\n<li>DNS settings issues can affect successful SSL installation.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">A technically resilient Shopify store with seamless user interface can bring in positive user experience and drive sales. With Meetanshi\u2019s comprehensive&nbsp;<a href=\"https:\/\/meetanshi.com\/shopify-support-and-maintenance-services.html\" target=\"_blank\" rel=\"noreferrer noopener\">Shopify support and maintenance services<\/a>, you can focus on growing your business while we handle the technicalities right from store audits and website monitoring to performance optimization and version upgrades.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Contact us today and let us elevate your Shopify experience to new heights.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When your Shopify store displays an \u201cSSL Pending\u201d error, swift action is much needed as a valid SSL certificate tells your customers that your website&#8230;<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[787],"tags":[],"class_list":["post-3402","post","type-post","status-publish","format-standard","hentry","category-shopify"],"acf":[],"_links":{"self":[{"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/posts\/3402","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/comments?post=3402"}],"version-history":[{"count":3,"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/posts\/3402\/revisions"}],"predecessor-version":[{"id":23209,"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/posts\/3402\/revisions\/23209"}],"wp:attachment":[{"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/media?parent=3402"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/categories?post=3402"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/tags?post=3402"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}