{"id":25657,"date":"2026-02-02T17:00:00","date_gmt":"2026-02-02T11:30:00","guid":{"rendered":"https:\/\/meetanshi.com\/blog\/?p=25657"},"modified":"2026-02-02T11:29:54","modified_gmt":"2026-02-02T05:59:54","slug":"hide-cod-certain-customers-shopify","status":"publish","type":"post","link":"https:\/\/meetanshi.com\/blog\/hide-cod-certain-customers-shopify\/","title":{"rendered":"How to Hide Cash on Delivery (COD) for Certain Customers in Shopify"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Shopify lacks a native tool to restrict Cash on Delivery to specific customer segments or tags. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By using the <a href=\"https:\/\/apps.shopify.com\/hide-sort-rename-payment-methods\" target=\"_blank\" rel=\"noopener\">MIT Payment Hider<\/a> app, you can automatically hide COD for high-risk profiles or guest users to protect your business from unnecessary returns.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Learn here the exact way to hide cash on delivery for certain customers in Shopify. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Steps to Hide Cash on Delivery for Certain Customers <\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Follow these simple steps to hide the payment option for a specific group. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 1: Create Customer-Based Customization&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Navigate to MIT Payment Hider > click on the Create Customization button. Select the Customer Payment Customization.\u00a0<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"426\" src=\"https:\/\/meetanshi.com\/blog\/wp-content\/uploads\/2026\/01\/create-customer-based-customization-1024x426.png\" alt=\"Create Customer-Based Customization\u00a0\" class=\"wp-image-25658\" srcset=\"https:\/\/meetanshi.com\/blog\/wp-content\/uploads\/2026\/01\/create-customer-based-customization-1024x426.png 1024w, https:\/\/meetanshi.com\/blog\/wp-content\/uploads\/2026\/01\/create-customer-based-customization-300x125.png 300w, https:\/\/meetanshi.com\/blog\/wp-content\/uploads\/2026\/01\/create-customer-based-customization-768x319.png 768w, https:\/\/meetanshi.com\/blog\/wp-content\/uploads\/2026\/01\/create-customer-based-customization.png 1452w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">Step 2: Hide COD for the Selected Group&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">First, add the the payment title for internal use.  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Then, add the specific customer tags (e.g., &#8220;Guest&#8221; or &#8220;login&#8221;) that should trigger the rule to hide the payment method.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Scroll down and locate <strong>Cash on Delivery<\/strong> in the payment methods list.\u00a0Click on the cross mark to remove the payment method for this specific customer group.\u00a0<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"562\" src=\"https:\/\/meetanshi.com\/blog\/wp-content\/uploads\/2026\/01\/hide-cod-for-the-selected-group-1024x562.png\" alt=\"Hide COD for the Selected Group\" class=\"wp-image-25659\" srcset=\"https:\/\/meetanshi.com\/blog\/wp-content\/uploads\/2026\/01\/hide-cod-for-the-selected-group-1024x562.png 1024w, https:\/\/meetanshi.com\/blog\/wp-content\/uploads\/2026\/01\/hide-cod-for-the-selected-group-300x165.png 300w, https:\/\/meetanshi.com\/blog\/wp-content\/uploads\/2026\/01\/hide-cod-for-the-selected-group-768x422.png 768w, https:\/\/meetanshi.com\/blog\/wp-content\/uploads\/2026\/01\/hide-cod-for-the-selected-group.png 1220w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">If COD label is not visible in the list, use the Add Missing Method button to manually add it.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 3: Payment Changes at Checkout&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Log in as a customer with the specified tag or proceed as a guest (depending on your rule) and head to the checkout page.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"437\" src=\"https:\/\/meetanshi.com\/blog\/wp-content\/uploads\/2026\/01\/payment-changes-at-checkout-2-1024x437.png\" alt=\"Payment Changes at Checkout\" class=\"wp-image-25660\" srcset=\"https:\/\/meetanshi.com\/blog\/wp-content\/uploads\/2026\/01\/payment-changes-at-checkout-2-1024x437.png 1024w, https:\/\/meetanshi.com\/blog\/wp-content\/uploads\/2026\/01\/payment-changes-at-checkout-2-300x128.png 300w, https:\/\/meetanshi.com\/blog\/wp-content\/uploads\/2026\/01\/payment-changes-at-checkout-2-768x327.png 768w, https:\/\/meetanshi.com\/blog\/wp-content\/uploads\/2026\/01\/payment-changes-at-checkout-2-1536x655.png 1536w, https:\/\/meetanshi.com\/blog\/wp-content\/uploads\/2026\/01\/payment-changes-at-checkout-2.png 1994w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">The Cash on Delivery option is hidden, while other customers will continue to see it.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Frequently Asked Questions <\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">1. How to disable Cash on Delivery (COD) in Shopify<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">You can disable COD entirely across your store from the Shopify admin:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to Settings > Payments.<\/li>\n\n\n\n<li>Scroll to Manual Payment Methods.<\/li>\n\n\n\n<li>Find Cash on Delivery, click Edit, and select Deactivate.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">If you only want to disable for certain orders, use the MIT Payment Hider Shopify app.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. How to hide COD (Cash on Delivery) based on location in Shopify?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Use the MIT Payment Hider app to create country-based customization and remove the COD payment method for shoppers from the added location.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. How to hide Cash on Delivery (COD) for international orders on Shopify ? <\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Use our Shopify app and create a simple customization logic to ensure only domestic customers can use COD.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The app will check the customer&#8217;s shipping address. If the country is anything other than your selected home country, the COD option will be stripped from the checkout page automatically.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Shopify lacks a native tool to restrict Cash on Delivery to specific customer segments or tags. By using the MIT Payment Hider app, you can automatically hide COD for high-risk profiles or guest users to protect your business from unnecessary returns.<\/p>\n\n\n<div class=\"meetanshi-cta\">\r\n<div class=\"cta-content-wrapper\">\r\n<span>MIT Payment Hider Shop<\/span>\r\n<p>Hide, sort, and rename payment options in your Shopify store without editing the theme file.<\/p>\r\n<a href=\"https:\/\/apps.shopify.com\/hide-sort-rename-payment-methods\" target=\"_blank\" class=\"btn-primary\" rel=\"noopener\">Edit Now <\/a>\r\n<\/div>\r\n<div class=\"cta-image-new\">\r\n<img decoding=\"async\" src=\"https:\/\/meetanshi.com\/blog\/wp-content\/uploads\/2025\/11\/mit-payment-hider-shopify-app.png\" alt=\"MIT Payment Hider Shopify App\">\r\n<\/div>\r\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Shopify lacks a native tool to restrict Cash on Delivery to specific customer segments or tags. By using the MIT Payment Hider app, you can&#8230;<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[787],"tags":[],"class_list":["post-25657","post","type-post","status-publish","format-standard","hentry","category-shopify"],"acf":[],"_links":{"self":[{"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/posts\/25657","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/comments?post=25657"}],"version-history":[{"count":3,"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/posts\/25657\/revisions"}],"predecessor-version":[{"id":25667,"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/posts\/25657\/revisions\/25667"}],"wp:attachment":[{"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/media?parent=25657"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/categories?post=25657"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/tags?post=25657"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}