{"id":1463,"date":"2020-12-16T05:52:31","date_gmt":"2020-12-16T05:52:31","guid":{"rendered":"https:\/\/meetanshi.com\/blog\/make-transactional-email-being-sent-asynchronously-or-synchronously-in-magento-2\/"},"modified":"2025-07-17T10:14:34","modified_gmt":"2025-07-17T04:44:34","slug":"make-transactional-email-being-sent-asynchronously-or-synchronously-in-magento-2","status":"publish","type":"post","link":"https:\/\/meetanshi.com\/blog\/make-transactional-email-being-sent-asynchronously-or-synchronously-in-magento-2\/","title":{"rendered":"How to Make the Transactional Email being Sent Asynchronously or Synchronously in Magento 2"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">It may happen that when a customer creates an account or place an order, he\/she does not receive a confirmation or transactional email acknowledging their action.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In such a situation, a customer may lose trust from the Magento 2 store because of the poor user experience.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Therefore, it is mandatory to ensure that the customers receive a confirmation mail while creating an account or a transaction email while placing an order.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Without a transaction email, a customer might believe that something has gone wrong with the payment process.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The default\u00a0Magento 2\u00a0offers the facility to\u00a0<a href=\"https:\/\/meetanshi.com\/blog\/send-confirmation-email-on-new-customers-registration-in-magento-2\/\">send a confirmation email on new customer registration<\/a>\u00a0and\u00a0<a href=\"https:\/\/meetanshi.com\/blog\/set-up-order-confirmation-email-in-magento-2\/\">order confirmation email<\/a>. However, even after setting up, many merchants have faced complaints regarding not receiving the confirmation email.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To address this issue, the below method shows how to&nbsp;<strong>make the transactional email being sent asynchronously or synchronously in Magento 2.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Steps to Make the Transactional Email being Sent Asynchronously or Synchronously in Magento 2:<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/meetanshi.com\/blog\/wp-content\/uploads\/2020\/12\/Screenshot-at-November-25th-2020-12.42.22-pm-1024x385.png\" alt=\"Screenshot-at-November-25th-2020-12.42.22-pm\" class=\"wp-image-11935\"\/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">1. <strong>Login<\/strong>&nbsp;to Magento 2 admin panel<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2. Navigate to&nbsp;<strong>Stores &gt; Configuration&nbsp;<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3. Under&nbsp;<strong>Sales<\/strong>, go to&nbsp;<strong>Sales Emails<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">4. Expand&nbsp;<strong>General Settings<\/strong>&nbsp;and set&nbsp;<strong>Asynchronous sending<\/strong>&nbsp;to&nbsp;<strong>Disable or Enable&nbsp;<\/strong>based on your business requirement.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>With the \u201c<strong>Disable\u201d&nbsp;<\/strong>option, the emails are sent on event occurrence.<\/li>\n\n\n\n<li>With the \u201c<strong>Enable\u201d&nbsp;<\/strong>option, the emails are sent with regular intervals.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">5. Click&nbsp;<strong>Save Config<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That\u2019s it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Also, do share the solution with Magento Community via social media.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Thank you.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>It may happen that when a customer creates an account or place an order, he\/she does not receive a confirmation or transactional email acknowledging their&#8230;<\/p>\n","protected":false},"author":13,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[34],"tags":[],"class_list":["post-1463","post","type-post","status-publish","format-standard","hentry","category-magento"],"acf":[],"_links":{"self":[{"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/posts\/1463","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/comments?post=1463"}],"version-history":[{"count":2,"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/posts\/1463\/revisions"}],"predecessor-version":[{"id":14572,"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/posts\/1463\/revisions\/14572"}],"wp:attachment":[{"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/media?parent=1463"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/categories?post=1463"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/tags?post=1463"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}