{"id":1268,"date":"2020-09-29T18:14:56","date_gmt":"2020-09-29T18:14:56","guid":{"rendered":"https:\/\/meetanshi.com\/blog\/2020\/09\/29\/configure-invoice-comments-in-magento-2\/"},"modified":"2025-07-24T16:21:13","modified_gmt":"2025-07-24T10:51:13","slug":"configure-invoice-comments-in-magento-2","status":"publish","type":"post","link":"https:\/\/meetanshi.com\/blog\/configure-invoice-comments-in-magento-2\/","title":{"rendered":"How to Configure Invoice Comments in Magento 2"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">The merchants can&nbsp;<a href=\"https:\/\/meetanshi.com\/blog\/configure-invoice-emails-in-magento-2\/\">configure invoice email in Magento 2<\/a>&nbsp;to select the email sender, its template, and add multiple email addresses to send the invoice email copy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If a merchant wants to attach&nbsp;order-related information with an invoice, it is easy to do so with the steps to&nbsp;configure invoice comments in Magento 2. You can also&nbsp;<a href=\"https:\/\/meetanshi.com\/blog\/configure-order-comments-in-magento-2\/\">Magento 2 order comments configuration<\/a>&nbsp;to understand any notes along with the order that an admin needs to know.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Invoices are extremely important for every E-commerce store. It includes details like&nbsp;product name, product price, purchase date, name of a buyer, and other payment details. Invoices are the official record of the sales and improving it contributes to gaining customers\u2019 trust.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Magento 2 invoice comments can be also displayed in the frontend by enabling the below checkboxes:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" src=\"https:\/\/meetanshi.com\/blog\/wp-content\/uploads\/2020\/09\/invoice-comment.png\" alt=\"invoice comment\" class=\"wp-image-10600\"\/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">The invoice comment in frontend:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/meetanshi.com\/blog\/wp-content\/uploads\/2020\/09\/Magento-2-Invoice-Comments.png\" alt=\"Magento 2 Invoice Comments\" class=\"wp-image-10719\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Steps to Configure Invoice Comments in Magento 2:<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/meetanshi.com\/blog\/wp-content\/uploads\/2020\/09\/Steps-to-Configure-Invoice-Comments-in-Magento-2.png\" alt=\"Steps to Configure Invoice Comments in Magento 2\" class=\"wp-image-10601\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">1. <strong>Login<\/strong>&nbsp;to Magento 2 admin panel<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2. Navigate to&nbsp;Stores &gt; Settings &gt; Configuration<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3. Under&nbsp;Sales, select&nbsp;Sales Email<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">4. Expand&nbsp;<strong>Invoice Comments<\/strong>&nbsp;section:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The default option is set as&nbsp;<strong>Enabled<\/strong>&nbsp;that explains the invoice comment email will be sent to customers when the customer orders a product.<\/li>\n\n\n\n<li>In&nbsp;<strong>Invoice Comment Email Sender<\/strong>, select the person from whom the invoice comment email will be sent. The default Magento 2 offers five email addresses.<\/li>\n\n\n\n<li>In&nbsp;<strong>Invoice Comment Email Template<\/strong>, select the template based on your requirement or select the default option.<\/li>\n\n\n\n<li>In&nbsp;<strong>Invoice Comment Email Template for Guests<\/strong>, choose the template for customers who have not created an account in your store.<\/li>\n\n\n\n<li>In&nbsp;<strong>Invoice Comment Email Copy To<\/strong>, enter the multiple email addresses to whom you want to send invoice comment email copy. Separate email addresses with a comma.<\/li>\n\n\n\n<li><strong>Send Invoice Comment Email Copy Method<\/strong>, select bcc(blind carbon copy) or separate email copy method based on your requirement.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">5. Click&nbsp;<strong>Save Config<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That\u2019s it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I would like to solve your queries.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you want to automate order invoicing and shipment creations after order payments are completed then explore our&nbsp;<a href=\"https:\/\/meetanshi.com\/magento-2-auto-invoice-and-shipment.html\" target=\"_blank\" rel=\"noreferrer noopener\">Magento 2 Auto Invoice &amp; Shipment<\/a>&nbsp;Extension.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Share this post with Magento Community via social media.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Thanks.<br><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The merchants can&nbsp;configure invoice email in Magento 2&nbsp;to select the email sender, its template, and add multiple email addresses to send the invoice email copy&#8230;.<\/p>\n","protected":false},"author":13,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[34],"tags":[],"class_list":["post-1268","post","type-post","status-publish","format-standard","hentry","category-magento"],"acf":[],"_links":{"self":[{"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/posts\/1268","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/comments?post=1268"}],"version-history":[{"count":2,"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/posts\/1268\/revisions"}],"predecessor-version":[{"id":13770,"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/posts\/1268\/revisions\/13770"}],"wp:attachment":[{"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/media?parent=1268"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/categories?post=1268"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/tags?post=1268"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}