{"id":1236,"date":"2020-09-15T12:53:27","date_gmt":"2020-09-15T12:53:27","guid":{"rendered":"https:\/\/meetanshi.com\/blog\/2020\/09\/15\/show-fax-field-in-magento-2\/"},"modified":"2025-07-15T16:27:00","modified_gmt":"2025-07-15T10:57:00","slug":"show-fax-field-in-magento-2","status":"publish","type":"post","link":"https:\/\/meetanshi.com\/blog\/show-fax-field-in-magento-2\/","title":{"rendered":"How to Show Fax Field in Magento 2"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Fax or telefacsimile is the telephonic transmission of scanned printed material (text and images), usually to a telephone number connected to a printer or other output device.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Magento 2, by default, offers an option to collect the customers\u2019 fax number details. However, it is up to the store admin to&nbsp;<em><strong>show fax field in Magento 2<\/strong><\/em>&nbsp;store. Likewise you can also&nbsp;<a href=\"https:\/\/meetanshi.com\/blog\/show-prefix-field-in-magento-2\/\">show prefix field in Magento 2<\/a>&nbsp;that will help everyone add Mr., Miss., and Mrs. as a prefix for men and women respectively. If the store administrator wishes to enable the collection of the company field from the customer\u2019s address in a Magento 2 store, they will need to&nbsp;<a href=\"https:\/\/meetanshi.com\/blog\/enable-company-field-from-address-in-magento-2\/\">enable company field from address in Magento 2<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As fax is an outdated medium of communication, you may disable the fax field in the checkout step.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But different business has different requirements. Some customers may use fax machines, particularly who want an invoice hard copy quickly.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">So, it is no harm in collecting their fax numbers. You can follow the below steps to configure the fax field in the registration form in Magento 2 storefront.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Steps to Show Fax Field in Magento 2:<\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/meetanshi.com\/blog\/wp-content\/uploads\/2020\/09\/Steps-to-Enable-or-Disable-Fax-in-Customer-Account-in-Magento-2-1024x392.png\" alt=\"Steps-to-Enable-or-Disable-Fax-in-Customer-Account-in-Magento-2.png\" class=\"wp-image-10432\"\/><\/figure>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Login<\/strong>&nbsp;to Magento 2 admin panel<\/li>\n\n\n\n<li>Navigate to<strong>&nbsp;Stores &gt; Settings &gt; Customers<\/strong><\/li>\n\n\n\n<li>Under&nbsp;<strong>Customer<\/strong>, select&nbsp;<strong>Customer Configuration<\/strong><\/li>\n\n\n\n<li>Expand&nbsp;<strong>Name and Address Options<\/strong><\/li>\n\n\n\n<li>Set Required in the field&nbsp;<strong>\u201cShow Fax\u201d<\/strong><\/li>\n\n\n\n<li><strong>Save<\/strong>&nbsp;the configuration<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">That\u2019s it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can also refer to the video tutorial to show fax field in Magento 2 from our&nbsp;<a href=\"https:\/\/www.youtube.com\/playlist?list=PLBTOxSAJzwEjM5MilmEqj98Ib80tKBu7r\" target=\"_blank\" rel=\"noreferrer noopener\">Magento 2 video tutorial<\/a>&nbsp;series:<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"How to Show Fax Field in Magento 2\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/s1VuJyM9YOw?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">The fax field is now displayed as the required field where the customer has to enter the address. For example: with the shipping address at the checkout step as shown below:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" src=\"https:\/\/meetanshi.com\/blog\/wp-content\/uploads\/2020\/09\/Magento-2-Enable-Fax.png\" alt=\"Magento 2 Enable Fax\" class=\"wp-image-10489\"\/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">Also, do not forget to share the tutorial with the Magento Community via social media.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Thanks.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Fax or telefacsimile is the telephonic transmission of scanned printed material (text and images), usually to a telephone number connected to a printer or other&#8230;<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[34],"tags":[],"class_list":["post-1236","post","type-post","status-publish","format-standard","hentry","category-magento"],"acf":[],"_links":{"self":[{"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/posts\/1236","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/comments?post=1236"}],"version-history":[{"count":4,"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/posts\/1236\/revisions"}],"predecessor-version":[{"id":17813,"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/posts\/1236\/revisions\/17813"}],"wp:attachment":[{"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/media?parent=1236"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/categories?post=1236"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/tags?post=1236"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}