{"id":1204,"date":"2020-08-28T13:32:21","date_gmt":"2020-08-28T13:32:21","guid":{"rendered":"https:\/\/meetanshi.com\/blog\/2020\/08\/28\/allow-guests-to-write-reviews-in-magento-2\/"},"modified":"2025-05-22T11:54:35","modified_gmt":"2025-05-22T06:24:35","slug":"allow-guests-to-write-reviews-in-magento-2","status":"publish","type":"post","link":"https:\/\/meetanshi.com\/blog\/allow-guests-to-write-reviews-in-magento-2\/","title":{"rendered":"How to Allow Guests to Write Reviews in Magento 2"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">A customer\u2019s decision in an online purchase is affected by a number of things. What others say about your product is one of them.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Positive reviews in E-commerce stores play an important role in pushing a potential customer\u2019s decision for conversion. Apart from it, the customer reviews are important for an online store because:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Credibility<\/li>\n\n\n\n<li>Social proof<\/li>\n\n\n\n<li>Get visibility<\/li>\n\n\n\n<li>Improve the rankings<\/li>\n\n\n\n<li>Boost your marketing efforts<\/li>\n\n\n\n<li>Earn customer loyalty<\/li>\n\n\n\n<li>Insight to customer\u2019s opinion about your product<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">And still, if you are in doubt, these stats won\u2019t lie:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customers are willing to spend 31% more on a business with excellent reviews \u2013&nbsp;<a href=\"https:\/\/www.invespcro.com\/blog\/the-importance-of-online-customer-reviews-infographic\/\" target=\"_blank\" rel=\"noreferrer noopener\">Invespcro<\/a><\/li>\n\n\n\n<li>72% of customers won\u2019t take action until they read reviews. \u2013&nbsp;<a href=\"https:\/\/webtribunal.net\/blog\/online-review-statistics#gref\" target=\"_blank\" rel=\"noreferrer noopener\">Hostingtribunal<\/a><\/li>\n\n\n\n<li>&nbsp;91% of respondents said that positive reviews made them more likely to use a business in a survey by&nbsp;<a href=\"https:\/\/www.statista.com\/statistics\/315751\/online-review-customer-opinion\/\" target=\"_blank\" rel=\"noreferrer noopener\">Statista<\/a><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Google also offers a free service,&nbsp;<a href=\"https:\/\/support.google.com\/merchants\/answer\/14628991\" target=\"_blank\" rel=\"noreferrer noopener\">Google Customer Reviews<\/a>&nbsp;that allows collecting valuable feedback from customers who\u2019ve made a purchase on your site. And if you are a Magento 2 store owner, the&nbsp;<a href=\"https:\/\/meetanshi.com\/magento-2-google-customer-reviews.html\" target=\"_blank\" rel=\"noreferrer noopener\">Magento 2 Google Customer Reviews<\/a>&nbsp;extension is just for you to show off that Google Customer Reviews Badge on your Magento 2 store to build trust, boost traffic and conversions!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We (and many others on the internet) have already spent a lot of time discussing the&nbsp;<a href=\"https:\/\/meetanshi.com\/blog\/benefits-of-customer-reviews-in-e-commerce\/\" target=\"_blank\" rel=\"noreferrer noopener\">benefits of customer reviews in E-commerce<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But, today I will show you the method to&nbsp;<em><strong>allow guests to write reviews in Magento 2<\/strong><\/em>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The default Magento 2 offers an option to allow or not the guest visitors and customers to write reviews for the store products. There are also extensions available like&nbsp;<a href=\"https:\/\/meetanshi.com\/magento-2-review-reminder.html\" target=\"_blank\" rel=\"noreferrer noopener\">Magento 2 Review Reminder<\/a>&nbsp;where the customers can be sent a reminder email to request for reviewing their purchase in the store.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Such efforts may result in positive customer reviews benefitting your business!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Guest customers who have not cared to create an account for purchase are not going to create it for writing a review. But you can allow them guest review posting which is going<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Steps to Allow Guests to Write Reviews in Magento 2:<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/meetanshi.com\/blog\/wp-content\/uploads\/2020\/08\/Steps-to-Allow-Guests-to-Write-Reviews-in-Magento-2.png\" alt=\"Steps to Allow Guests to Write Reviews in Magento 2\" class=\"wp-image-10242\"\/><\/figure>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Login<\/strong>&nbsp;to Magento 2 admin panel<\/li>\n\n\n\n<li>Navigate to&nbsp;<strong>Stores &gt; Configuration<\/strong><\/li>\n\n\n\n<li>Select&nbsp;<strong>Catalog<\/strong>&nbsp;under&nbsp;<strong>Catalog<\/strong><\/li>\n\n\n\n<li>Expand&nbsp;<strong>Product Reviews<\/strong><\/li>\n\n\n\n<li>Set \u201cyes\u201d in the&nbsp;<strong>Enabled<\/strong>&nbsp;field<\/li>\n\n\n\n<li>Set \u201cyes\u201d in the&nbsp;<strong>Allow Guests to Write Reviews<\/strong>&nbsp;field.<\/li>\n\n\n\n<li><strong>Save<\/strong>&nbsp;the configuration<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">That\u2019s it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can also refer to the video tutorial to allow guests to write reviews in Magento 2 from our&nbsp;<a href=\"https:\/\/www.youtube.com\/playlist?list=PLBTOxSAJzwEjM5MilmEqj98Ib80tKBu7r\" target=\"_blank\" rel=\"noreferrer noopener\">Magento 2 video tutorial<\/a>&nbsp;series:<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"How to Allow Guests to Write Reviews in Magento 2\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/SLDj_ZnoAgA?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Also, please share the tutorial with the Magento 2 community via social media.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Thank you.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">P.S. If your business requirements demand disabling the customer reviews, do refer the tutorial to&nbsp;<a href=\"https:\/\/meetanshi.com\/blog\/disable-magento-2-reviews-and-ratings\/\" target=\"_blank\" rel=\"noreferrer noopener\">disable Magento 2 reviews and ratings<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A customer\u2019s decision in an online purchase is affected by a number of things. What others say about your product is one of them. Positive&#8230;<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[34],"tags":[],"class_list":["post-1204","post","type-post","status-publish","format-standard","hentry","category-magento"],"acf":[],"_links":{"self":[{"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/posts\/1204","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/comments?post=1204"}],"version-history":[{"count":4,"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/posts\/1204\/revisions"}],"predecessor-version":[{"id":14709,"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/posts\/1204\/revisions\/14709"}],"wp:attachment":[{"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/media?parent=1204"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/categories?post=1204"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/meetanshi.com\/blog\/wp-json\/wp\/v2\/tags?post=1204"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}